Poly EncorePro 520V Binaural Headset VoiceTube +Quick Disconnect
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- 14-day returns if unopened (hygiene) Details
- UK manufacturer warranty Details
- Price Match Promise Details
- Rated 4.9/5 by customers on Trustpilot & Feefo Read reviews
Overview
- Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
- Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
- Never worry about updates, thanks to remote firmware and cloud system updates.[1]
Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Specifications
Performance
| Country of origin | Mexico |
|---|---|
| Hearing protection technologies | SoundGuard DIGITAL |
| Signal-to-Noise Ratio (SNR) | 50 dB |
| Adaptive Audio | Yes |
| Cable length | 0.785 m |
| Product colour | Black |
| Headset type | Binaural |
| Recommended usage | Calls/Music |
| Wearing style | Head-band |
| Product type | Headset |
Ports & interfaces
| 3.5 mm connector | Yes |
|---|---|
| Connectivity technology | Wired |
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Headphones
| Noise reduction | Yes |
|---|---|
| Driver unit | 5.6 mm |
| Ear coupling | Supraaural |
Microphone
| Microphone direction type | Omnidirectional |
|---|---|
| Microphone sensitivity | -40 dB |
| Microphone frequency | 20 - 16000 Hz |
| Microphone type | Boom |
System requirements
| Mac operating systems supported | MacOS |
|---|---|
| Windows operating systems supported | Yes |
Weight & dimensions
| Weight | 74 g |
|---|---|
| Height | 67 mm |
| Depth | 149 mm |
| Width | 111 mm |
Packaging content
| Ear pad material | Leatherette |
|---|---|
| Cables included | USB Type-A, USB Type-C |
Other features
| Packaging content | Headset |
|---|
Manuals & downloads
Customer reviews
Delivery & returns
Delivery
- FREE standard delivery on orders over £50, otherwise £4.95 (3–5 working days).
- Express delivery £9.99 (1–3 working days) on selected products, UK mainland.
- PlayStation and Arozzi products use a 5–7 working-day service.
- Orders are processed within 24 hours, Monday to Friday excluding bank holidays. All deliveries must be signed for.
Returns
- Changed your mind? Tell us within 14 days of receiving your item, then return it within a further 14 days, unused and in its original packaging. A minimum £9.99 collection fee applies.
- Faulty or damaged on arrival? Contact us within 48 hours of delivery.
- Custom-built PCs can only be returned if faulty. Opened headphones, earphones and AirPods can't be returned for hygiene reasons.