HP Poly EncorePro 320 Stereo USB-A Headset TAA
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Key specs
- Connectivity technologyWired
- CompatibilityCompatible with PCs via USB Type-A cable or USB Type-A/C adapter
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- 14-day returns if unopened (hygiene) Details
- UK manufacturer warranty Details
- Price Match Promise Details
- Rated 4.9/5 by customers on Trustpilot & Feefo Read reviews
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Overview
- Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.
- Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer — and more accurate.
Comfort. Reliability. Value.
Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.
Specifications
Performance
| Product type | Headset |
|---|---|
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Headset type | Binaural |
| Product colour | Black |
| Colour name | Black |
| Cable length | 2.19 m |
| Country of origin | Mexico |
| Certification | CE |
Ports & interfaces
| Connectivity technology | Wired |
|---|---|
| USB connectivity | Yes |
| USB connector | USB Type-C |
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Headphones
| Ear coupling | Supraaural |
|---|---|
| Impedance | 32 Ω |
Microphone
| Microphone type | Boom |
|---|---|
| Microphone frequency | 35 - 21000 Hz |
| Microphone direction type | Omnidirectional |
System requirements
| Windows operating systems supported | Windows 10, Windows 11 |
|---|---|
| Mac operating systems supported | MacOS |
Sustainability
| Sustainability certificates | TCO |
|---|---|
| Sustainability compliance | Yes |
Weight & dimensions
| Width | 111 mm |
|---|---|
| Depth | 149 mm |
| Height | 67 mm |
| Weight | 105 g |
Packaging content
| Box contents | User guide; Headset |
|---|
Certificates
| Compliance certificates | CE |
|---|
Technical details
| Total carbon footprint (kg of CO2e) | 10 |
|---|---|
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
| Warranty period | 2 year(s) |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1715 mm |
Other features
| Compatibility | Compatible with PCs via USB Type-A cable or USB Type-A/C adapter |
|---|---|
| Speaker diameter | 5.6 mm |
| Connection to PC | Yes |
| User guide | Yes |
| Bundled software | Poly Lens; Poly Lens app (desktop) |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| UNSPSC-code | 43191638 |
Customer reviews
Delivery & returns
Delivery
- FREE standard delivery on orders over £50, otherwise £4.95 (3–5 working days).
- Express delivery £9.99 (1–3 working days) on selected products, UK mainland.
- PlayStation and Arozzi products use a 5–7 working-day service.
- Orders are processed within 24 hours, Monday to Friday excluding bank holidays. All deliveries must be signed for.
Returns
- Changed your mind? Tell us within 14 days of receiving your item, then return it within a further 14 days, unused and in its original packaging. A minimum £9.99 collection fee applies.
- Faulty or damaged on arrival? Contact us within 48 hours of delivery.
- Custom-built PCs can only be returned if faulty. Opened headphones, earphones and AirPods can't be returned for hygiene reasons.