Cisco · MPN: CP-6821-3PCC-K9-RF
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Key specs

  • Display diagonal6.35 cm (2.5")
  • Display resolution240 x 120 pixels
All specifications

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Overview

  • An easy-to-use interface that provides a traditional telephony-like user experience
  • White backlit, grayscale, 2.5-in. (6.4-cm) 240 x 120-pixel display
  • Scrollable access to calling features and text-based XML applications
  • Supports a narrowband audio handset connected through an RJ-9 port
  • The 6800 series provides exceptional noise isolation when used with a Cisco 500 Series Headset
  • The analog headset jack is a wideband-capable RJ-9 audio port for the 6821, 6841, 6851, 6861 and 6871 models
  • Backlit line buttons and a message waiting indicator; uses icons on the LCD to indicate activation of the headset, mute, and select buttons
  • A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer
  • A full-duplex speakerphone gives you flexibility in placing and receiving calls. For added security, the Audible Dual-Tone Multi-frequency (DTMF) tones are masked when the speakerphone mode is used
  • Can be mounted directly to the wall using woodscrews and anchors for drywall

The Cisco® IP Phone 6800 Series with Multiplatform Phone (MPP) Firmware is a cost-effective, high-fidelity voice communications portfolio designed to improve your organization’s person-to-person communications while reducing your operating costs on approved Unified- Communications-as-a-Service (UCaaS) platforms.

The 6800 Series combines an attractive, new ergonomic design with “always-on” reliability and secure encrypted communications. The phones deliver advanced IP telephony features and wideband audio capabilities with an easy-to-use, full-featured voice communications experience.

The line buttons on each model are fully programmable. You can set up line buttons to support either SIP registrations, or call features, such as speed dialing. You can also boost productivity by handling multiple calls for each SIP registration, using the multiple-calls-per-line appearance feature. Tricolor LEDs on the line buttons support the calling features and make the phone simple to use.

Fixed function buttons on the 6800 series phones give you one-touch access to service, messaging, directory, hold/resume, transfer, and conference features. A full-duplex speakerphone lets you set up clear multiparty conferences for flexible, productive collaboration. The 6800 series provides exceptional noise isolation when used with a Cisco 500 Series Headset.

The Cisco IP Phone 6800 Series maintains the same usability standards and standards for a context-sensitive user experience as the Cisco IP Phone 7800 Series. The 6821 IP phone has a 2.5-inch (240x120-pixel) grayscale display with white backlighting for easy reading.

The 6800 Series is also energy-efficient and eco-friendly, to support green initiatives. The 6821 and 6851 support Power over Ethernet (PoE) Class 2.

The 6800 Series is ideal for businesses that want to update their phone systems from traditional analog or digital-based systems to an IP communications system with supported multiplatform call control systems.

Specifications

Design

Product typeIP Phone
Handset typeWired handset
Product colourBlack
Backlight keypadYes
MountingDesk/Wall

Phone features

Lines quantity2 lines
Anonymous call rejectionYes
Message-waiting indicator (MWI)Yes
Call transferYes
Conference callYes
Call forwardingYes
Call holdYes
Call waitingYes
Caller IDYes
Show all 43 specificationsShow fewer specifications

Management features

Volume controlDigital

Display

Display diagonal6.35 cm (2.5")
Display resolution240 x 120 pixels
TouchscreenNo
Backlight displayYes

Camera

Front cameraNo

Audio

SpeakerphoneYes
Microphone muteYes
Voice codecsG.711alaw, G.711ulaw, G.722, G.722.2, G.729A, G.729B, G.729ab, OPUS, iLBC

Network

Ethernet LANYes
Ethernet LAN data rates10,100 Mbit/s
Ethernet LAN interface typeFast Ethernet
Networking standardsIEEE 802.3af
Supported network protocolsSIP, IPv4, IPV6, DNS, DHCP, SNTP, NUT, STUN, UDP, TCP, LLDP
DHCP clientYes

Ports & interfaces

DC-in jackYes
RJ-9 ports quantity1
Ethernet LAN (RJ-45) ports2

Certificates

SafetyUL 60950, CAN/CSA-C22.2 No. 60950, EN 60950, IEC 60950, AS/NZS 60950
Compliance industry standardsTIA 810, TIA 920
CertificationCE
EMC
FCC

Power

Power over Ethernet (PoE)Yes

Operational conditions

Operating relative humidity (H-H)10 - 90%
Operating temperature (T-T)0 - 40 °C

Weight & dimensions

Width207 mm
Depth171 mm
Height37.5 mm
Weight512 g

Packaging content

Number of handles included1 pc(s)

Manuals & downloads

Delivery & returns

Delivery

  • FREE standard delivery on orders over £50, otherwise £4.95 (3–5 working days).
  • Express delivery £9.99 (1–3 working days) on selected products, UK mainland.
  • PlayStation and Arozzi products use a 5–7 working-day service.
  • Orders are processed within 24 hours, Monday to Friday excluding bank holidays. All deliveries must be signed for.

Returns

  • Changed your mind? Tell us within 14 days of receiving your item, then return it within a further 14 days, unused and in its original packaging. A minimum £9.99 collection fee applies.
  • Faulty or damaged on arrival? Contact us within 48 hours of delivery.
  • Custom-built PCs can only be returned if faulty. Opened headphones, earphones and AirPods can't be returned for hygiene reasons.

Full delivery information · Full returns policy