Cisco · MPN: CP-HS-WL-561-N-EU=
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  • 14-day returns if unopened (hygiene) Details
  • UK manufacturer warranty Details
  • Price Match Promise Details
  • Rated 4.9/5 by customers on Trustpilot & Feefo Read reviews

Overview

  • Lightweight comfort that is ideal for extended wear
  • Premium sound in a sleek form factor – great for music and voice communications
  • Powerful noise isolation with unidirectional microphones that are designed to hone in on the user’s voice and simultaneously minimize background noise
  • Easy, intuitive user configuration experience when used with Cisco IP phones*
  • Extended Digital Enhanced Cordless Telecommunications (DECT) range (300+ feet) with wireless models
  • Flexible options for connecting to devices: various models support USB, RJ, 3.5 mm, DECT, and Bluetooth connections
  • Proven reliability and integrations for Cisco IP phones, Cisco DX Series endpoints, and Cisco soft clients
  • Easy device management and automatic firmware upgrades when used with Cisco Unified Communications Manager*

The Cisco Headset 500 Series is a professional range of wired and wireless headsets optimized for Cisco IP phones and soft clients.

These headsets are designed for workers in open work spaces so they can be more productive. They feature vibrant audio, powerful noise isolation, and exceptional comfort.

The Cisco® Headset 500 Series delivers surprisingly vibrant sound for open workspaces. Users can stay focused in noisy environments with rich sound, exceptional comfort, and proven reliability. The 500 Series offers a lightweight form factor that is comfortable to wear, even for an entire workday. It’s designed for workers who spend a lot of time wearing headsets for voice communications and listening to music.

Specifications

Performance

Sound pressure level (max)118 dB
DECT connectableYes
Product colourBlack, Grey
Headset typeMonaural
Recommended usageOffice/Call center
Wearing styleHead-band
Product typeHeadset

Ports & interfaces

Wireless range100 m
USB connectorUSB Type-A
USB connectivityYes
Connectivity technologyWireless
Show all 22 specificationsShow fewer specifications

Headphones

Impedance90 Ω
Headphone frequency50 - 18000 Hz
Ear couplingSupraaural

Microphone

Microphone frequency150 - 6800 Hz
Microphone typeBoom

Battery

Standby time60 h
Continuous audio playback time10 h

System requirements

Mac compatibilityYes
Windows operating systems supportedYes

Other features

RJ-11 connectorYes
RJ-9 connectorYes

Delivery & returns

Delivery

  • FREE standard delivery on orders over £50, otherwise £4.95 (3–5 working days).
  • Express delivery £9.99 (1–3 working days) on selected products, UK mainland.
  • PlayStation and Arozzi products use a 5–7 working-day service.
  • Orders are processed within 24 hours, Monday to Friday excluding bank holidays. All deliveries must be signed for.

Returns

  • Changed your mind? Tell us within 14 days of receiving your item, then return it within a further 14 days, unused and in its original packaging. A minimum £9.99 collection fee applies.
  • Faulty or damaged on arrival? Contact us within 48 hours of delivery.
  • Custom-built PCs can only be returned if faulty. Opened headphones, earphones and AirPods can't be returned for hygiene reasons.

Full delivery information · Full returns policy