HP 4 year Parts Exchange Service for LaserJet M830 MFP
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- Remote problem diagnosis and support
- Onsite hardware support
- Parts and Materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.
You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
| Features | |
|---|---|
| HP segment | Business, Enterprise |
| Number of years | 4 year(s) |
| Supplier features | |
|---|---|
| Support type | Exchange |
| Place of service | Channel |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Part exchange |
| Care Pack type | Electronic |
| Coverage period | 48 month(s) |
| Warranty type | S |
| Logistics options | Parts shipped next business day |