HP
£1,266.99

Stock Available: 0
  • Remote problem diagnosis and technical telephone support
  • Prepaid shipping label, materials, and instructions
  • Convenient door-to-door service

Your time is valuable. Minimize downtime due to unexpected hardware issues, with HP Hardware Advance Exchange Service. This service gets you back up and running quickly, by delivering replacement products or parts to you. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within 4-7 business days – along with a prepaid waybill to ship back your defective unit.[1]

Features
Service type Advanced Exchange
Response time 9 h
Number of years 3 year(s)
UNSPSC-code 81111812
Supplier features
Additional support option Defective media retention
Logistics options Courier shipment and defective return
Coverage period 36
Care Pack type Electronic
Service method Standard unit exchange
Response time Exchange shipped within 4-7 business days
Duration 3 years
Coverage details Standard workdays - 9 hours
Warranty coverage In warranty
Place of service Offsite
Support type Exchange