EPOS IMPACT 500 MS UC ANC WL USB-C+A
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- 14-day returns if unopened (hygiene) Details
- UK manufacturer warranty Details
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- Rated 4.9/5 by customers on Trustpilot & Feefo Read reviews
Overview
Designed for the demands of modern communication, IMPACT 500 ensures crystal-clear calls, lasting comfort, and focus from the first conversation to the last. Certified for Microsoft Teams Open Office, with a future software release that will add support for Teams over native Bluetooth® - For dongle free calls.
Harnessing the power of EPOS AI™, the advanced microphone technology captures every word with precision, ensuring your message comes through clear. Hybrid ANC and BrainAdapt™ technology minimize distractions and reduce cognitive fatigue, keeping your mental focus sharp.
Every detail is tuned for comfort, from the ultra-soft, padded headband to breathable leatherette earpads, so you can work effectively. Whether you’re leading meetings or focusing, IMPACT 500 delivers the call clarity and comfort to keep your performance at its best.
Specifications
Performance
| Product type | Headset |
|---|---|
| Microphone type | Boom |
| Recommended usage | Office/Call center |
| Country of origin | China |
| Sound pressure level (max) | 118 dB |
| Headset type | Binaural |
| Wearing style | Head-band |
| Product colour | Black |
| Operating temperature (T-T) | -10 - 50 °C |
| Storage temperature (T-T) | -10 - 60 °C |
| Foldable | Yes |
| Certification | Microsoft's Open Office, Zoom, Google Meet |
| Cable length | 1.2 m |
| Cable colour | Black |
| Control unit type | On-ear control unit |
| Control type | Buttons |
| Operating keys | ANC control, Answer/end call, Microsoft Teams button, Mute, Reject call, Volume +, Volume - |
| LED indicators | Yes |
| Detachable cable | Yes |
| Hearing protection technologies | EPOS ActiveGard |
| Adjustable headband | Yes |
| BeamForming | Yes |
| Market segment | Professional |
Technical details
| Warranty period | 2 year(s) |
|---|
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Design
| Driver type | Dynamic |
|---|
Ports & interfaces
| Connectivity technology | Wired & Wireless |
|---|---|
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Bluetooth | Yes |
| Wireless range | 30 m |
| Bluetooth version | 5.3 |
| Bluetooth profiles | A2DP, AVRCP, HFP, HSP |
| Wireless range (typical building) | 30 m |
| Frequency response (talk mode) | 100 - 8000 Hz |
| Frequency response (music mode) | 20 - 20000 Hz |
Headphones
| Ear coupling | Supraaural |
|---|---|
| Acoustic system | Closed |
| Impedance | 16 O |
| Headphone sensitivity | 113 dB |
| Driver unit | 3 cm |
| Total Harmonic Distortion (THD) | 0.5% |
| Noise canceling type | Hybrid |
| Noise canceling | Yes |
Microphone
| Folding microphone | Yes |
|---|---|
| Microphone frequency | 100 - 8000 Hz |
| Microphone sensitivity | -17 dB |
| Microphone mute | Yes |
| Number of microphones | 6 |
| MEMS (Micro-Electro-Mechanical System) microphone | Yes |
| Microphone noise-canceling | Yes |
Battery
| Battery recharge time | 1.5 h |
|---|---|
| Battery capacity | 680 mAh |
| Battery technology | Lithium-Ion (Li-Ion) |
| Fast charging | Yes |
| Battery operated | Yes |
| Charging source | USB |
| Battery type | Built-in battery |
| Input voltage (earpieces) | 5 V |
| Input current (earpieces) | 0.67 A |
| Continuous audio playback time (charging case/ANC off) | 89 h |
| Continuous audio playback time (charging case/ANC on) | 51 h |
| Talk time (ANC on) | 32 h |
| Talk time (ANC off) | 35 h |
Software
| Windows operating systems supported | Windows 11 |
|---|
Weight & dimensions
| Weight | 139 g |
|---|---|
| Width | 168 mm |
| Height | 173 mm |
| Depth | 65 mm |
| Ear pad dimensions (W x D x H) | 65 x 18 x 65 mm |
Packaging content
| Safety sheet | Yes |
|---|---|
| AC adapter included | No |
| Pouch | Yes |
| Ear pad material | Leatherette |
Certificates
| Certified for Microsoft Teams | Yes |
|---|
Power
| USB Type-C charging port | Yes |
|---|
Customer reviews
Delivery & returns
Delivery
- FREE standard delivery on orders over £50, otherwise £4.95 (3–5 working days).
- Express delivery £9.99 (1–3 working days) on selected products, UK mainland.
- PlayStation and Arozzi products use a 5–7 working-day service.
- Orders are processed within 24 hours, Monday to Friday excluding bank holidays. All deliveries must be signed for.
Returns
- Changed your mind? Tell us within 14 days of receiving your item, then return it within a further 14 days, unused and in its original packaging. A minimum £9.99 collection fee applies.
- Faulty or damaged on arrival? Contact us within 48 hours of delivery.
- Custom-built PCs can only be returned if faulty. Opened headphones, earphones and AirPods can't be returned for hygiene reasons.
