{"product_id":"hpe-5-year-tech-care-basic-wdmr-dl320-gen12-smart-choice-service","title":"HPE 5 YEAR TECH CARE BASIC wDMR DL320 GEN12 SMART CHOICE SERVICE","description":"\u003cdiv id=\"icepim-bulletpoints\"\u003e\u003cul\u003e\n\u003cli\u003eBase Warranty\u003c\/li\u003e\n\u003cli\u003e1 license(s)\u003c\/li\u003e\n\u003cli\u003e5 year(s)\u003c\/li\u003e\n\u003cli\u003eService time (hours x days): 24x7\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-long-desc\"\u003e\u003cp id=\"ice_long_description\"\u003eEligible for sale with Smart Choice servers! HPE Tech Care Service provides operational support for HPE hardware and software, both on-premises and as-a-service. It helps IT teams focus on business growth by proactively seeking improvements rather than just addressing reactive issues. The service offers direct access to product-specific specialists, general technical guidance, and multiple support channels, including phone, real-time chat, automated incident logging, and Hewlett Packard Enterprise moderated forums. Customers benefit from expert resources, avoiding time-consuming triage questions, and receive guidance on operation, management, and security of their products. Additionally, the service includes access to an enhanced HPE service portal, offering actionable data, asset management, self-service tools, and curated knowledge resources, ensuring operational excellence and performance optimization from edge to cloud.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-attributes\"\u003e\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense quantity\u003c\/td\u003e\n\u003ctd\u003e1 license(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService type\u003c\/td\u003e\n\u003ctd\u003eBase Warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd\u003e24x7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNumber of years\u003c\/td\u003e\n\u003ctd\u003e5 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatibility\u003c\/td\u003e\n\u003ctd\u003eDL320 Gen 12\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e","brand":"Hewlett Packard Enterprise","offers":[{"title":"Default Title","offer_id":57375458361726,"sku":"H55MDE","price":1367.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/0190\/0965\/files\/e365675e6c40ed6feac436fb18eed713_18137c54-5837-4523-a0dd-8e39e2c65bf2.jpg?v=1778492996","url":"https:\/\/www.backtotheoffice.co.uk\/products\/hpe-5-year-tech-care-basic-wdmr-dl320-gen12-smart-choice-service","provider":"Back to the Office","version":"1.0","type":"link"}