{"product_id":"hpe-5-year-tech-care-basic-proliant-dl365-gen10-plus-service","title":"HPE 5 Year Tech Care Basic Proliant DL365 Gen10 Plus Service","description":"\u003cdiv id=\"icepim-bulletpoints\"\u003e\u003cul\u003e\n\u003cli\u003eOn-site Next Business Day\u003c\/li\u003e\n\u003cli\u003e1 license(s)\u003c\/li\u003e\n\u003cli\u003e5 year(s)\u003c\/li\u003e\n\u003cli\u003eService time (hours x days): 9x5\u003c\/li\u003e\n\u003cli\u003eResponse time: 2 h\u003c\/li\u003e\n\u003cli\u003ePhone support On-site support Web support\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-long-desc\"\u003e\u003cp id=\"ice_long_description\"\u003eHPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.  HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and\/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-attributes\"\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense quantity\u003c\/td\u003e\n\u003ctd\u003e1 license(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService type\u003c\/td\u003e\n\u003ctd\u003eNext Business Day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse time\u003c\/td\u003e\n\u003ctd\u003e2 h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService time (hours x days)\u003c\/td\u003e\n\u003ctd\u003e9x5\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNumber of years\u003c\/td\u003e\n\u003ctd\u003e5 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeb support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePhone support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOn-site support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatibility\u003c\/td\u003e\n\u003ctd\u003eProliant DL365 Gen10 Plus\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003ePackaging data\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\u003ctr\u003e\n\u003ctd\u003eQuantity per pack\u003c\/td\u003e\n\u003ctd\u003e1 pc(s)\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\u003cdiv id=\"icepim-pdf-urls\"\u003e\u003cul\u003e\u003cli\u003e\u003ca href=\"https:\/\/cdn.iceshop.nl\/objects\/mmo_91232886_1622005933_9862_65121.pdf\" target=\"_blank\"\u003eleaflet\u003c\/a\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003c\/div\u003e","brand":"Hewlett Packard Enterprise","offers":[{"title":"Default Title","offer_id":57374794318206,"sku":"HY5R7E","price":1252.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/0190\/0965\/files\/cb7dc6f6b25f757ebd3f3aa325354778_92f5e7cd-8542-4a66-9e72-fdc300d47ab1.jpg?v=1778473537","url":"https:\/\/www.backtotheoffice.co.uk\/products\/hpe-5-year-tech-care-basic-proliant-dl365-gen10-plus-service","provider":"Back to the Office","version":"1.0","type":"link"}