{"product_id":"dell-2y-collrtn-to-2y-basic-onsite-1-licenses-2-years","title":"DELL 2Y Coll\u0026Rtn to 2Y Basic Onsite 1 license(s) 2 year(s)","description":"\u003cdiv id=\"icepim-bulletpoints\"\u003e\u003cul\u003e\n\u003cli\u003e1 license(s)\u003c\/li\u003e\n\u003cli\u003e2 year(s)\u003c\/li\u003e\n\u003cli\u003ePhone support Web support\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-long-desc\"\u003e\u003cp id=\"ice_long_description\"\u003eDell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.\u003cbr\u003eDell recommends ProSupport for PCs  - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. \u003cbr\u003e\u003cbr\u003e*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-attributes\"\u003e\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense quantity\u003c\/td\u003e\n\u003ctd\u003e1 license(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNumber of years\u003c\/td\u003e\n\u003ctd\u003e2 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeb support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePhone support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTroubleshooting\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e","brand":"DELL","offers":[{"title":"Default Title","offer_id":57453471760766,"sku":"ADMM_2CR2OS","price":90.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/0190\/0965\/files\/ee3abb5c95726d471daf18d7a39b6d73_87356795-eebf-4d03-a5bb-bcdf3ab2fbcf.jpg?v=1779567063","url":"https:\/\/www.backtotheoffice.co.uk\/products\/dell-2y-collrtn-to-2y-basic-onsite-1-licenses-2-years","provider":"Back to the Office","version":"1.0","type":"link"}