{"product_id":"canon-easy-service-plan-4-year-onsite-exchange-service","title":"Canon Easy Service Plan 4-year Onsite Exchange Service","description":"\u003cdiv id=\"icepim-long-desc\"\u003e\u003cp id=\"ice_long_description\"\u003eEASY SERVICE PLAN PACK DESCRIPTION\u003cbr\u003e\u003cbr\u003eThis Easy Service Plan pack provides a 4-year Onsite Exchange Service for our Canon imageFORMULA Workgroup Scanners from the date of activation, gaining you the the peace of mind to ensure your business keeps running efficiently with minimal disruptions. \u003cbr\u003e\u003cbr\u003eNote Redemption \u0026amp; Expiry conditions:\u003cbr\u003e- This Easy Service Plan pack can only be redeemed to products which are purchased within 90 days prior to the date of Activation. \u003cbr\u003e- The Easy Service Plan pack will expire 1 year after the purchase date and any activation of the pack shall no longer be valid and redeemable.\u003cbr\u003e\u003cbr\u003ePlease refer to Canon website www.canon.co.uk\/business\/services\/easyserviceplan for latest applicable models for this pack and terms \u0026amp; conditions.\u003cbr\u003e\u003cbr\u003eHOW THE SERVICE WORKS\u003cbr\u003eIf at any time during the term of the Easy Service Plan the product develops a fault or fails completely, you can call Our Service Desk. \u003cbr\u003e\u003cbr\u003eIf your query cannot be resolved over the phone or remotely, a qualified service engineer will be assigned and will call you to agree a suitable time to visit. \u003cbr\u003e\u003cbr\u003eA service engineer will arrive at the site indicated by you; between 9:00 am and 5:00 pm local time on the next business day to perform the service. If Your query cannot be resolved over the phone or remotely, We will arrange for a replacement product to be sent to You. At Our option, the replacement product will either be new or as new and reconditioned. \u003cbr\u003e\u003cbr\u003eShould the original product model no longer be available to Us, We reserve the right to provide a successor product with the same or similar specifications. Our target is to deliver a replacement product and arrange collection of the faulty product including power supply adapter within 48 office hours from the time Your call is logged with Us.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003ePlease refer to T\u0026amp;Cs for more information about the service\u003cbr\u003e\u003cbr\u003eFIRST AID: REMOTE SUPPORT \u0026amp; HELPDESK SERVICE\u003cbr\u003eYour Easy Service Plan provides you with remote support during the listed office hours. The Helpdesk is manned by professional agents who can provide advice on problems you may be having with your product and may help to prevent a service call if it is possible to remedy the problem remotely.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003ePlease, refer to T\u0026amp;Cs for more information about the service\u003cbr\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-attributes\"\u003e\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\u003ctr\u003e\n\u003ctd\u003eCompatibility\u003c\/td\u003e\n\u003ctd\u003eimageFORMULA DRC225II\u003cbr\u003eimageFORMULA C340\u003cbr\u003eimageFORMULA C350\u003cbr\u003eimageFORMULA S250N\u003cbr\u003eimageFORMULA S350NW\u003cbr\u003eimageFORMULA M160II\u003cbr\u003eimageFORMULA M260\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-pdf-urls\"\u003e\u003cul\u003e\u003cli\u003e\u003ca href=\"https:\/\/cdn.iceshop.nl\/objects\/mmo_146731390_1779186822_063_123750.pdf\" target=\"_blank\"\u003emanual pdf\u003c\/a\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003c\/div\u003e","brand":"Canon","offers":[{"title":"Default Title","offer_id":57504929022334,"sku":"7950AF40","price":78.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/0190\/0965\/files\/514f7180fc94252a15dd273f590c6cd9.jpg?v=1780543474","url":"https:\/\/www.backtotheoffice.co.uk\/products\/canon-easy-service-plan-4-year-onsite-exchange-service","provider":"Back to the Office","version":"1.0","type":"link"}