{"product_id":"apc-wadvultra1pm-ec-20-warrantysupport-extension-1-licenses-1-years","title":"APC WADVULTRA1PM-EC-20 warranty\/support extension 1 license(s) 1 year(s)","description":"\u003cdiv id=\"icepim-bulletpoints\"\u003e\u003cul\u003e\n\u003cli\u003eOn-site\u003c\/li\u003e\n\u003cli\u003e1 license(s)\u003c\/li\u003e\n\u003cli\u003e1 year(s)\u003c\/li\u003e\n\u003cli\u003eOn-site support\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-long-desc\"\u003e\u003cp id=\"ice_long_description\"\u003eComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eComprehensive escalation and corrective actions process\u003c\/b\u003e\u003cbr\u003eIn order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eCorrective maintenance\u003c\/b\u003e\u003cbr\u003eAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eFree firmware upgrades\u003c\/b\u003e\u003cbr\u003ePart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eLabor and travel expenses included\u003c\/b\u003e\u003cbr\u003eTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eLogistics coordination\u003c\/b\u003e\u003cbr\u003eAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eOn site troubleshooting\u003c\/b\u003e\u003cbr\u003eWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eProactive monitoring\u003c\/b\u003e\u003cbr\u003eBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWritten summary report\u003c\/b\u003e\u003cbr\u003eAPC project managers will provide you with written reports to keep you informed of the progress of your project.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eService Plans Features \u0026amp; Benefits\u003cbr\u003eServiceability\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eParts included or available at a discount\u003c\/b\u003e\u003cbr\u003eReplacements parts \u0026amp; components are included or available at a discount. Please see the statement of work for service specifics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eLabor and travel expenses included\u003c\/b\u003e\u003cbr\u003eTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eExperienced Certified Field Service Engineer\u003c\/b\u003e\u003cbr\u003eOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTechnical support\u003c\/b\u003e\u003cbr\u003eOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eService Summary Report\u003c\/b\u003e\u003cbr\u003eProvides a detailed report of work performed including recommendations for service to ensure optimal performance\u003cbr\u003e\u003cbr\u003e\u003cb\u003eEnvironmental inspection\u003c\/b\u003e\u003cbr\u003eIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eEcoStruxure Asset Advisor\u003c\/b\u003e\u003cbr\u003eEcoStruxure Asset Advisor is a vendor-neutral affordable 24\/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eFlexible on site response times\u003c\/b\u003e\u003cbr\u003eChoose an on site response time that best meets your business requirements and budget\u003cbr\u003e\u003cbr\u003e\u003cb\u003eOnsite diagnostics \u0026amp; repair\u003c\/b\u003e\u003cbr\u003eWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv id=\"icepim-attributes\"\u003e\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\u003cth colspan=\"2\"\u003eFeatures\u003c\/th\u003e\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense quantity\u003c\/td\u003e\n\u003ctd\u003e1 license(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eOn-site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNumber of years\u003c\/td\u003e\n\u003ctd\u003e1 year(s)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOn-site support\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eParts replacement\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\u003c\/div\u003e","brand":"APC","offers":[{"title":"Default Title","offer_id":57504912277886,"sku":"WADVULTRA1PM-EC-20","price":2772.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/0190\/0965\/files\/3c365c94e2de2f9c8b54211c1bd196ee.jpg?v=1780542706","url":"https:\/\/www.backtotheoffice.co.uk\/products\/apc-wadvultra1pm-ec-20-warrantysupport-extension-1-licenses-1-years","provider":"Back to the Office","version":"1.0","type":"link"}